Technocrats Digimate · TDX Live · Effective 18 October 2026
Refunds and cancellations
Cancel before the workshop
You can cancel for a full refund by contacting us before the first session begins: 30 November 2026 at 7:30 PM IST. The time we receive your request determines eligibility; you do not need to wait for our reply before that deadline.
After the workshop starts
Change-of-mind refunds are generally unavailable after the first session begins because live teaching and recording access are part of the purchase. This does not exclude refunds or other remedies for a service we fail to deliver, a material mismatch with the advertised service, or any entitlement under applicable law. Contact us promptly if access does not work so we can resolve the issue.
Cancellation, rescheduling and duplicate payments
If we cancel the workshop, we will provide a full refund. If we materially reschedule it, you may accept the new dates or request a full refund. Duplicate successful payments for the same seat will be refunded after verification. Failed or pending payments are checked against Razorpay records; please avoid paying again until the original payment status is clear.
How to request a refund
Call or WhatsApp +91 94677 44000 with your name, registration email, Razorpay payment reference and the reason for your request. We will confirm the outcome and share the refund reference when issued. Approved refunds are returned through Razorpay to the original payment method. Bank and payment-provider processing times vary; we will provide status updates rather than guarantee a bank credit date. A refund request does not itself execute a refund.
Contact and concerns
For workshop support, refunds, privacy requests or complaints, call +91 94677 44000 or message Technocrats Digimate on WhatsApp. Include your registration email and payment reference where relevant. Never send passwords, OTPs, full card details or UPI PINs.
We aim to acknowledge complaints within 48 hours and resolve them within 30 days. These policies do not limit any rights or remedies available under applicable consumer or privacy law.