Technocrats Digimate · TDX Live · Effective 18 October 2026
Privacy notice
Information we collect
When you register, we collect your name, email, phone number and WhatsApp preference. After your payment is confirmed, we may also invite you to share your role, marketing experience, learning objective, skill gap and preferred language; answering is optional. We use these details to arrange your workshop booking, tailor teaching, communicate access instructions and handle support. Payment references and payment status help us reconcile your booking. Hosting services may process connection information such as IP address, browser details and security logs.
Payments and service providers
Razorpay processes payments and stores payment-link and transaction information, including contact details and workshop booking notes. This website does not collect your card details, bank credentials or UPI PIN. Registration details are also sent to our team’s follow-up system. Hosting, communication and payment providers process information needed to deliver their services; their systems may operate in other countries. Razorpay’s privacy policy at razorpay.com/privacy explains its processing practices.
Reliable booking and notification delivery
We keep a private server-side record of checkout attempts to prevent duplicate payment links. Registration and payment notifications are saved until successfully forwarded to our team, and retried if delivery fails. Successfully delivered notification details are removed from the retry queue; receipt identifiers remain to prevent duplicate processing. Your browser stores a random booking-attempt identifier, without your contact details, to recognise repeat submissions. This essential storage is separate from optional advertising analytics.
Analytics choices
Meta Pixel analytics are on by default, and you can turn them off at any time using Decline or Privacy Preferences. They help us understand visits, registration and verified purchases and measure advertising. They may send browser and event information to Meta. Unless you decline analytics, if you complete a workshop payment, our server also tells Meta about that verified purchase: the amount, the Razorpay payment reference, your email, phone and name in hashed (SHA-256) form, the Meta browser identifiers the Pixel stored, and the IP address and browser details from your registration. This lets the purchase be counted once and matched to advertising. Choose Decline in the privacy bar, or untick the analytics box on the booking form, to stop these analytics and this server message. You can change or withdraw this choice at any time using Privacy Preferences in the website footer. Essential functions and your workshop purchase remain available either way. Your browser and our server remember this choice using a random identifier that contains no contact details. If you withdraw consent, we delete the stored browser identifiers and cancel any purchase message not yet sent to Meta. Information Meta has already received cannot be recalled by us.
Communications and recordings
We use registration contact details for booking, payment and access communications. The separate WhatsApp checkbox is optional; contact us to stop optional WhatsApp updates. We do not sell your registration details. Live sessions are recorded for participant access, so your displayed name, chat contribution or audio/video may appear if you participate. You can keep your camera and microphone off and ask us about a private question or recording concern.
Retention and your requests
We keep information for workshop delivery, support, payment reconciliation and applicable record-keeping obligations. Contact us to request access, correction or deletion, withdraw optional consent, or raise a privacy concern. We may verify your identity and retain records required for accounting, fraud prevention, disputes or law. Withdrawing information necessary for an active booking may affect our ability to deliver it; we will explain this when responding. We do not claim instant or automatic deletion from every service provider.
Age and updates
This registration service is intended for adults aged 18 and over. Please contact us if a child’s details were submitted. We will update this notice when our practices change and identify the effective date above.
Contact and concerns
For workshop support, refunds, privacy requests or complaints, call +91 94677 44000 or message Technocrats Digimate on WhatsApp. Include your registration email and payment reference where relevant. Never send passwords, OTPs, full card details or UPI PINs.
We aim to acknowledge complaints within 48 hours and resolve them within 30 days. These policies do not limit any rights or remedies available under applicable consumer or privacy law.